Terms & Condition

Last Updated: 09-05-2025

Welcome to Shifa Cosmetic! Please read these Terms & Conditions carefully before using our website. By accessing or purchasing from our site, you agree to be bound by the following terms.


1. General

Shifa Cosmetic (“we”, “our”, “us”) operates this website to offer beauty and skincare products from trusted brands such as Insight Cosmetics and others. These terms apply to all visitors, users, and customers of our website.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the site after changes constitutes your acceptance of the new terms.


2. Products & Availability

We strive to ensure that all product details, images, prices, and availability are accurate and up to date. However, product availability may change without notice, and we reserve the right to limit quantities or discontinue any product at any time.

All products are sourced from verified suppliers. We do not manufacture the products currently but may do so in the future as we expand.


3. Pricing & Payments

All prices are listed in INR and may include or exclude applicable taxes. We accept payment via secure third-party payment gateways. By placing an order, you agree that all details you provide are accurate and you are authorized to use the payment method provided.


4. Shipping & Delivery

We aim to process and ship orders promptly. Estimated delivery times will be provided but are not guaranteed due to factors beyond our control (e.g., courier delays). Shipping costs, if any, will be clearly stated at checkout.


5. Returns & Refunds

Due to the nature of cosmetic products, we do not accept returns on used or opened items for hygiene reasons. However, if a product arrives damaged or incorrect, please contact us within 3 days of delivery for a resolution. Refunds, exchanges, or replacements will be processed after review.


6. User Conduct

You agree not to misuse our website. This includes (but is not limited to) attempting to hack, spam, distribute viruses, or post abusive content. We reserve the right to restrict access to anyone who violates our policies.


7. Intellectual Property

All content on this site including logos, images, designs, and text is the property of Shifa Cosmetic or its licensors. Reproduction, duplication, or use without permission is strictly prohibited.


8. Disclaimer

Products sold through our site are for personal use only. While we offer authentic and high-quality products, individual results may vary. Always perform a patch test or consult a dermatologist if unsure.


9. Limitation of Liability

Shifa Cosmetic shall not be held liable for any direct, indirect, or incidental damages resulting from the use or inability to use our products or website. You agree to use the site and products at your own risk.


10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi.


11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

📧 Email: shifacosmeticmktg@gmail.com
📞 Phone: 9958713651
📍 Address: WZ-138, K89, Tihar Village, Gali Number 3, Delhi, India